Mentionfy operates through a monthly subscription system. This allows our clients to work on content for digital newspapers on a monthly basis.
The terms of use detail the service, hereafter referred to as “the service”, which pertains to the writing and dissemination of press releases in digital media, as well as access to the platform “internal area” or App.
Subscription
1.1. Your subscription to Mentionfy begins at the time of REGISTRATION (upon making the payment) and will continue until the customer terminates it. To access the service, a valid and current payment method must be provided, along with the correct billing and service management information. Customers must approve each content piece from Mentionfy’s platform before it is published.
Unless the client cancels their subscription before the next billing date, they authorize us to charge the corresponding subscription fee for the next billing cycle to the provided payment method.
In the event that some subscription services have different conditions or limitations, these will be communicated by the sales agent, or displayed upon registration. Mentionfy may also inform about active promotions via email, through the internal area, or via sales agents.
Billing Cycle. The Mentionfy service subscription fee will be charged to the account’s payment method on the specified payment date in the Client area. Generally, the subscription payment date corresponds to the registration date. For example, if a client subscribes on December 10th, the payment date will be the 10th of each month unless there’s an agreement for a different date with our support department or other specific circumstances, like a change of plan or a renewal issue.
Payment Methods. At least one payment method is required to use Mentionfy’s service. If the primary payment method is declined or becomes invalid, the client authorizes us to charge the subscription fee to any other payment method linked to their account. The client is always responsible for any outstanding unpaid amounts. If we fail to collect the due amount for any reason, the service will be paused and the due amount remains pending. An unpaid renewal will not result in account cancellation, the pending payment will accumulate, and the service will be suspended until all dues are cleared. Clients should consult their bank for details on local taxes or foreign currency fees.
Change of Payment Method. Payment methods can be modified on the “Account” page. Some service providers and payment processors might also update the information based on data provided by the client’s bank. After any modification, clients authorize us to continue charging via the linked payment method or methods.
Cancellation and Service Termination. Clients can terminate their subscription anytime before the next renewal date. They will have access to the service until the end of the billing period. Already charged fees won’t be refunded since the support and writing team will be working on the account. Unused fees won’t be refunded either, as the paid articles will remain available for the client until they choose to use them. To cancel the subscription, clients can use the “cancel subscription” button in the internal area, or alternatively, send an email to [email protected] requesting service non-renewal at the next available renewal date.
Unless authorized in writing otherwise, clients agree NOT to:
(i) archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works, offer for sale, or use content or information contained in Mentionfy’s service or obtained from it.
(ii) remove, alter, disable, degrade, block, hide, or circumvent any content protections
(iii) use any robot or other automated means to access Mentionfy’s service
(iv) decompile, reverse engineer or disassemble any software or other products or processes accessible from Mentionfy’s service
(v) insert any code or product or manipulate the service’s content
(vi) use data mining, data gathering or extraction methods
(vii) upload, email, or transmit by any means any material designed to interrupt or limit the functionality of any software associated with Mentionfy.
Miscellaneous Provisions These Terms of Use shall be governed and construed in accordance with the laws of Cyprus.
Mentionfy may revise these Terms of Use as deemed necessary.
Customer service available
Monday to Sunday from 06:00 to 22:00h.
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